Administrative Support Coordinator

Do you love organizing things? Do you make lists of the things you want to improve, make more effective, or upgrade? Are you in your happy place when you know the rules and are helping others learn the how to most efficiently follow them too? Does a good check list or well-designed spreadsheet make your day? Then you might be the person we’re looking for!

The Administrative Support Coordinator plays a pivotal role in ensuring seamless operations across the Project Management, Compliance, HR, and IT teams.

This position requires an organised and proactive individual who can adhere to established procedures, collaborate effectively with colleagues, and manage multiple priorities with professionalism. As an entry-level opportunity, this role offers exposure to cross functional teams within Operations and the potential to transition into those that best suit your skills and interests.

Cross-functional

• Maintain internal databases and repositories.

Project Support

• Prepare participant tracking documents.
• Download and organize research data from various sources, ensuring accuracy and completeness.

Compliance Team Support

• Shadow Compliance Officer
• Review and redact Personally Identifiable Information (PII) in transcripts and interview video/audio.
• Support Adverse Event (AE) reporting, audits and tracking.
• Track client compliance requirements.

HR Administrative Support

• Assist in organizing company-wide meetings and events.
• Support onboarding and offboarding activities.
• Assist with internal communications and culture-building initiatives.

IT Team Support

• File archiving and data transfer verification.
• Assist with asset inventory and status tracking.
• Writing and publishing internal software user guides/tips/FAQs.

Core Competencies

• Demonstrated ability to independently learn various software programs.
• An affinity for highly detailed and structure work:
  
  • Meticulous: pays close attention to the smallest details.
  • Systematic: approaches tasks logically and with consistency.
  • Methodical: follows logical steps and avoids short cuts.
  • Disciplined: able to stay focused and reliably deliver work.
  • Process-driven: adheres to established procedures and standards.
  • Planner: can break down big jobs into executable steps.
  • Agility: ability to switch tasks when company priority’s change.
  • Efficient: strong organizational and time management skills.
• Excellent written and verbal communication abilities.
• Proficiency in the Microsoft Office Suite (Word, Excel, Outlook).

Requirements

• Located in, and legal authorization to work in Canada, without sponsorship.
• Ability to work within Eastern Time zone business hours
• Education minimum: high school or CAEC (College or University is an asset)
• Work experience (administrative, compliance-driven, HR, IT, and/or customer support experience considered an asset)
• Clear background check: Criminal, US Exclusions Database, US Denied Persons List, and EU, UK, and UN Sanctions List.

• This is a permanent, part-time, remote position.
• 20 hours per-week, between Monday and Thursday
  
• Pay scale: $30/hour