Senior Strategist

About the position

Senior Strategist

Reporting to an SVP, Strategy & Innovation, you will provide senior project leadership on qualitative primary market research projects, inspiring your project team and nurturing the day-to-day client relationship, resulting in an excellent client experience.  Leveraging your PhD, behavioral science expertise and skills, and collaborating closely with the team of strategists, you will develop deep human behavior-based insights to craft strategic business solutions, design and facilitate client co-creation sessions that translate strategy into behavioral action. You will also contribute to thought leadership through the writing of behavioral science blogs and social media posts to expand our client’s understanding of how we uniquely apply behavioral science to the work we do.

Responsibilities & Duties

Project Delivery

  • Effectivelyleads multiple complex, multi-phased qualitative primary and secondary marketresearch projects such as integrated patient and HCP experience journeys,emotional drivers & barriers, concept development, optimizing and testing,etc. Oversees the project team, leads the day-to-day client relationship, anddevelopment of the strategic deliverables
  • Able to usemarket research insights to answer our clients’ broader business questions andchallenges
  • Innovateswith team of strategists, foresight practitioners and experience design expertsto deliver new frameworks and thinking models to solve client businesschallenges
  • Leads allmethods of fieldwork and is skilled at deep ethnographic interviewing. Hasachieved mastery research skills across a range of modalities (e.g.interviewing, discussion groups, longitudinal digital ethnographic journaling,literature review, meta-analysis, etc.)
  • Leads theirproject team in analysis, emerges the strategic story, crafts the strategysolution and identifies tactical behavioral solutions
  • Is skilled at emerging the deeper psychological drivers of belief and behavior, leading to the revelation of deep human insight, critical for client empathy and strategy creation
  • Will collaborate closely with an Executive Sponsor/project coach to act as a sounding board and to refine story and strategic solutions, and is open to feed back and interested in personal growth/learning
  • Contributes to or leads the design of and facilitates co-creation workshops

Client Relationship

  • Engages clients in discussions around their larger business issues and identifies opportunities for deepening client relationships
  • Ability to identify strategic opportunities for a client beyond what has been requested in the RFP
  • Can become a trusted advisor

Communication Excellence

  • Effective in making complex information digestible (simplification, interesting visual representations, lay language, etc.)
  • Expertly delivers behavioral science concepts in accessible, salient, and compelling ways
  • Demonstrates confidence and knowledge when delivering findings and recommendations

Thought Leadership

  • Leads BehavioralScience thought leadership initiatives with other members of the strategy team:including writing several blog posts per year, leading the development of lunch and learns and other thought leadership initiatives
  • Identifies opportunities for behavioral science innovation within the FSi Strategy offering, leading to the development of new tools, perspectives, and offerings

Culture

  • Actively contributes to a culture of collaboration, care, and respect
  • Commits to creating an equitable and inclusive environment for members of the team and clients
  • Relentlessly curious and always looking for the why behind the why behind the why

Experience & Qualifications

  • PhD in a BehavioralScience related field, Psychology or Cognitive Neuroscience preferred
  • Minimum of 3+ years of work experience in strategy and qualitative primary market research with HCPs, patients, caregivers, in the health sciences/pharma industry
  • Experience conducting and leading in depth interviews with a range of healthcare stakeholders
  • Proven success working with multidisciplinary and diverse teams
  • Excellent client relationship skills
  • Strong collaborator and ability to emerge great thinking from others
  • Strategic thinker with strong analytic and critical thinking skills
  • Commitment to empathy for research participants, our client, and members of the FSi team
  • Strong verbal and written communication skills
  • Demonstrated ability to manage multiple projects efficiently
  • Ability to travel (~10%) within North America for project work and business development

Compensation and Work-Life Balance

  • This is a remote full-time permanent position in the salary range of $100k-$130k.
  • FSi offers health insurance and an RRSP matching program for qualified employees.
  • FSi supports a 4-day work week, from Monday to Thursday, to provide personal flexibility and support professional and personal development for team members.
  • Joining our team as a Senior Strategist offers the opportunity for professional growth into the Director role and beyond. You will receive guidance from highly experienced professionals holding PhDs in Behavioral Science, Medical Anthropology, and other fields. You will benefit from these experts' decades of experience in healthcare market research and consulting, to expand your own capabilities and grow at FSi.

We look for people who:

  • Work in a way that upholds and promotes the FSI core values: Passion, Curiosity, Empathy, Agility and Frankness.
  • Contribute to and develop a culture of collaboration, care, and respect.
  • Create an equitable and inclusive environment for members of the team and clients.
  • Understand that Friday is flexible, not guaranteed time off (while we strive to maintain a 4-day work week, we ask that team members are flexible around client needs).
  • Can attend Quarterly Town Halls in-person (held on Fridays)
  • Understand that we are consultants and, while we strive for typical business hours, sometimes work extends beyond the 9–5 workday.
  • Assist colleagues outside of the current project you are working on (e.g., proposal development, brainstorms, thought leadership, etc.).

Applying

Fresh Squeezed Ideas celebrates diversity in both its innovative solutions and its workforce. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities who are eligible to work in Canada and travel to the US. We understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.

If you are interested in this role and meet the criteria, we would love to hear from you!

We thank all candidates for their interest, but we will only reach out to those candidates that are under consideration.

At FSi Strategy, our vision is to help lead the critical transformation from a healthcare system to a HumanCare experience.  We are redefining Human Centricity and putting the power of HumanCare at the center of how we solve business challenges.

Thank you for considering Fresh Squeezed Ideas for your next home.

We are a global insight, foresight and strategy consultancy, founded in 2006, serving pharmaceutical clients in the US, Canada and globally. Using proprietary frameworks, based on Experience Design, Foresight, and Human Sciences, we decode the human experience to reveal and better understand people’s experiences living with (and caring for those living with) disease. Our goal is to instill in our clients, genuine empathy for the total human experience so that the most favorable, care-centric health outcomes are achieved.