World-class healthcare experiences. Reimagined.
FSi CX Thought Leadership

Fresh squeezed ideas that inspire

Curated insights, findings, and thought leadership on the future of health.

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Our Thinking

Our thinking on the future of healthcare, human behavior and designing for better experiences.

Behavioral Science

Remote Patient Monitoring – More Access, More Demand for Support

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Strategic Foresight

Future of Women's Health

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Strategic Foresight

Mega Trends in Healthcare, 2024

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Behavioral Science

Behavioral Science Pop Quiz

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Strategic Foresight

Transformation & The Possible Futures of Healthcare

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Experience Design

Experience Design: The key to differentiating business success

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Experience Design

Design Thinking Workshop

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Patient Stories

The Systemic Sclerosis Experience ▶️

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Behavioral Science

Generating Maximum Impact by Taking a Behavioral CX approach to Patient Journeys

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Patient Stories

Living With Acute Severe UC ▶️

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Strategic Foresight

Inclusive Futures of Humancare Podcast 🎧

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Strategic Foresight

Mega Trends in Healthcare, 2023

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Strategic Foresight

Future of Body

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Strategic Foresight

The Future of Unwellness

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Behavioral Science

Is prescribing behavior rational or emotional? The Answer is Both… and Neither.

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Patient Stories

Endometrial Cancer Journey ▶️

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Experience Design

Experience Design Webinar ▶️

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Helping pharma transform CX

Explore Our ApproachLet’s Reimagine Together